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Frequently Aked Questions

IOS:
Step1. Tap Settings
Step2. Cellular
Step3.Cellular Data Options
Step4. Cellular Data Network
Type ”Smart Broadband” in name and “internet4g.smartbraodband” in APN

Android:
Step1.Tap Settings
Step2.Mobile networks
Step3.Access Point Names
Step4. New APN
Type “Smart Broadband” in names and “internet4g.smartbroadband” in APN
Step5.> Save new settings.

Step1.Remove your SIM CARD
Step2. Open your LTE RWA app
or Visit web Click here to visit Top up web 4GLTE
Step3.Select SIM NUMBER
Step4.Enter all digits except the last digit
Step5. Click “Check Balance and Usage”

Step1.Remove your SIM CARD
Step2. Open your LTE RWA app
Step3. Select SIM NUMBER
Step4.Enter all digits except the last digit
Step5.Click “Check Balance and Usage”

Step 1 : Open your Browser and Type in “4glte.rw” Visit web Click here to visit Top up web 4GLTE
Step 2 : Click on “Purchase”
Step 3 : Enter your Smart broadband 4G number
Step 4 : Click on “Check Balance”
Step 5 : Choose bundle product
Step 6 : Make sure your Bundle product amount is less or equal to your balance.
Step 7 : Look beneath the purchase list and click on “Purchase”
Step 8 : Click on “OK” to Confirm Bundle Product Purchase.
Step 9 : Click on “OK” to finalize.